Frequently Asked Questions Regarding Admissions
Over the years, Calvary has been recognized frequently for its outstanding and unique patient care. It consistently earns accreditation by the Joint Commission and has been spotlighted by Press Ganey for being in the 99th percentile for patient satisfaction.
The National Hospice and Palliative Care Organization places Calvary@Home above state and national averages in important patient issues such as relief of pain and patient education.
What are the requirements for admission to Calvary Hospital or Calvary Hospice?
Adult patients with advanced cancer and other life-limiting illnesses for whom curative treatments are no longer feasible, may be eligible for CalvaryCareSM. To speak with a Calvary nurse, please call (718) 518-2300.
What is the admissions process?
- Referrals to Calvary can come from doctor, Social Worker, discharge planners, family members or the patients themselves.
- Phone calls for information and requests for tours are welcome throughout the week.
- Before a patient actually arrives at Calvary, our one-page admissions form can be started by a Social Worker or case worker. Once the patient arrives at any of our inpatient facilities, our goal is to get them into their room as quickly as possible and to introduce them to their caregiving team.
- Upon request, Spanish-speaking staff is available to assist during the information gathering and admissions process.
How do I know whether Calvary’s Hospice or inpatient care is best for my loved one?
- For cases in which the patient’s pain and symptom management can be addressed adequately in the home setting, Calvary Hospice can bring our signature care to the person’s home, wherever that might be.
- If the patient’s health requires an inpatient level of care, Calvary’s Bronx campus, Brooklyn campus, The Dawn Greene Hospice at Mary Manning Walsh Home, and Ozanam Hall of Queens Nursing Home are possible options.
- Across our continuum of care, Calvary works hand-in-hand with families so that they are not making this journey alone.
How does someone pay for CalvaryCare? What if my insurance company doesn’t want me to get your care?
- Calvary accepts patients who participate in Medicare, Medicaid, Blue Cross and other private insurance programs.
- Under the NYS End-of-Life law passed in 2000, HMOs and insurance companies may not deny coverage to terminally ill people who choose Calvary as their provider for inpatient end-of-life care, as long as they meet our admissions criteria.
- Some insurers do limit coverage. Calvary’s admitting staff can provide information about applying for Medicaid.
Calvary Hospital is required by law to protect the privacy of health information that may reveal a patient’s identity, and to provide patients with a copy of our Notice of Privacy Practices upon admission to the hospital. We provide healthcare services in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Patients must sign an acknowledgement of receipt of notice, or hospital staff must document that good faith efforts were made to obtain a signature. A copy of the signed form is given to the patient and is filed in the medical record.
HIPAA stands for the Health Insurance Portability and Accountability Act which is a federal law that went into effect in 1996. It has 3 Goals: 1. Portability of Health Insurance for Individuals. 2. To protect the Privacy and Security of Patient Health Information. 3. To eradicate Fraud and Abuse. Under the 2016 Cures Act, the U.S. Congress granted Calvary Hospital national recognition for the care we provide to our patients, ensuring consistent reimbursements through government-supported healthcare programs.